About us
A family-run team, walking beside you.
SCL Support Services is a family-run NDIS provider based on the Coffs Coast. We're passionate about supporting people with disability to live the life they choose.
Our story
SCL started around a kitchen table on the Coffs Coast — with a simple belief that disability support should feel personal, local and genuinely person-centred. Today we support participants across the Mid North Coast and beyond.
Our approach
Every support plan starts with a conversation about what matters to you. We match support workers thoughtfully, plan supports around your routine, and adjust as your goals grow.
Cultural safety & inclusion
We acknowledge the Traditional Custodians of the lands on which we work and are committed to culturally safe, inclusive support for First Nations people, LGBTIQA+ people and people from culturally and linguistically diverse communities.
What guides us
Our values
Compassion
We take the time to understand the person, not just the support task.
Respect
We listen, protect dignity and respect each person's choices.
Integrity
We are honest about what we can do, and we follow through.
Empowerment
We support people to make decisions, build skills and direct their own lives.
Excellence
We keep learning, reviewing and improving how support is delivered.
Quality and safety
Quality & safeguarding
SCL Support Services is a registered NDIS provider. Our clinical governance, safeguarding, incident management and feedback systems support safe, accountable services and continuous improvement.
Our standing
Registered NDIS provider
Registered with the NDIS Quality and Safeguards Commission.
NDIS Practice Standards
Our services are governed by the applicable NDIS Practice Standards.
Safeguarding and quality systems
Incident, feedback, risk and quality systems support ongoing oversight and improvement.
Thinking about SCL?
Support should feel right for the person.
Tell us what you're looking for. We'll explain what we can provide and tell you honestly whether we are the right fit.